Legal:

Right of Revocation

Right of Revocation
 

(According to German and EU e-commerce laws:  § 312g Abs. 2 BGB)

Consumers, i.e. any individual acting for purposes which are wholly or mainly outside those individual’s trade, business, craft or profession, are entitled to cancel any contract on the following conditions:
 

 

1.    Revocation instructions

 

You have the right to revoke a purchase contract within a period of fourteen days without stating any reasons.

The period of revocation is fourteen days from the date on which you or a third party you designate, has taken possession of the goods.

In order to comply with your right of revocation you must inform us (Mali Schneider, SchneiderLine, Badstr. 2, 82515 Wolfratshausen, Germany, E-mail: mali@soft-shackle.com) by means of a clear statement (e.g. a postal letter or e-mail) about your decision to revoke this contract. You can use the enclosed sample revocation form but this is not compulsory.

The revocation period is only observed, if your statement, that you want to make demands on the right of revocation, reaches us prior to the end of the revocation period.

2.    Consequences of revocation

 

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and not later than fourteen days after the day on which we are informed about your decision to cancel this contract. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
 

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
 

All cost of return delivery of the goods is to your expense in any case. For your exemption from liability of the risk of transportation, the goods must be returned, as delivered, by means of a registered and covered shipping method. By returning the goods by means of an unregistered and/or uncovered shipping method, you willingly assume the risk of transportation.
 

You may be charged for possible loss of value of the goods only if this loss of value was caused by verifying the quality, characteristics or function of the goods by means other than inspection and test of function such as would be possible in a store. This means, that if you use our products “out in the field” and then return it to us with obvious traces of use, we are entitled to charge you for loss of value of the returned device, because we will not be able to sell it as a new product. We might do this by withholding a part of your payment, resulting in the reduction of the refunded amount.

 

 

3.    Exclusion and/or premature expiration of the right to cancel

 

The right to cancel is excluded for contracts for the supply of goods that are made to the consumer’s specifications or are clearly personalized and individually manufactured and tailored for you by our company.
This includes products you specify (by length, knotting type, splicing technique and others) in our different “Generator”-Programs.
 

The right to cancel does not apply for consumers who, at the time of concluding the contract, are not nationals of a member state of the European Union and whose exclusive residence and address of delivery are located outside of the European Union.

 

 

4.    General information

 

1) Please prevent damage to and contamination of the goods. Please return the goods, if possible, in the original packaging with all accessories and all packaging components. If necessary, please use protective outer packaging. If you are no longer in possession of the original packaging, please use suitable packaging providing adequate protection against potential transport damage.

2) Please do not return the goods freight forward.

3) Please note that the above general information in section 1 and 2 is not a precondition for effectively exercising your right to cancel.

 

 

5.    Cancellation form

 

If you wish to cancel this contract, please complete and submit this form.
 

 

Mali Schneider
SchneiderLine      
Badstr. 2
82515 Wolfratshausen
Germany


E-Mail: mali@soft-shackle.com
 

 

 

I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*) /for the supply of the following service (*),

_______________________________________________________

_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

________________________________________________________
Name of consumer(s)

________________________________________________________
Address of consumer(s)

________________________________________________________
Signature of consumer(s) (only if this form is notified on paper)

_________________________
Date

(*) Delete as appropriate