Privacy

Legal:

Privacy

 

In accordance with the General Data Protection Regulation going into effect as of May 25, 2018, we have written our privacy policy to best comply with the above mentioned, thus providing full transparency to our users and ensuring complete data protection.

INFORMATION RELEVANT TO THE PRIVACY POLICY OF SCHNEIDERLINE

SchneiderLine (hereinafter referred to as “SchneiderLine”, “we” or “us”) represented by the CEO Mr. Mali Schneider would like to thank you for visiting our website and your interest in SchneiderLine. Your privacy and the security of your personal details are of paramount importance to us at SchneiderLine. We would therefore like to provide you with some information about which personal data is stored when you visit our website and what these personal details are used for. This Privacy Policy can be accessed, saved and printed out at any time via URL https://www.soft-shackle.com/privacy. Since changes in legislation or to our company’s working processes may make an amendment to our existing Privacy Policy necessary, we kindly request that you regularly read the most current version.

 

 

1.     Disclaimer

2.     Validity

3.     General language notice

4.     What is personal data?

5.     What personal data do we collect and process?

6.     What does SchneiderLine use your personal data for?

7.     Processing and validation of EU VAT-Numbers

8.     Impersonal data, use of cookies, social plug-ins and adroll display advertising

9.     Google analytics web analysis

10.   Security of your data stored by us

11.   Our data breach procedures

12.   Will your personal details be passed on to third parties?

13.   Hyperlinks to other websites

14.   Information relevant to the storage/deletion of your personal data

15.   Exemption from liability

16.   Legal Effect

 

 

 

1.  Disclaimer

 

1.1.       SchneiderLine assumes no liability for the completeness, actuality, correctness, or quality of the information provided on the documentation-, knowledgebase-, and product-pages on this website. Liability claims against SchneiderLine for material or non-material damages caused by the use or non-use of the information and/or the products on these web pages, or by the use of incorrect or incomplete information are generally excluded, unless caused deliberately or due to gross negligence by SchneiderLine Furthermore SchneiderLine explicitly reserves the right to amend, modify, delete or temporarily or completely cease publication of parts of the pages or the entire website without any specific announcement. All offers are made subject to change without notice and without obligation.

 

1.2.       All mentioned trademarks are the intellectual property of their respective owners and are protected by legal international trademark laws. External image or graphic material is marked as such and is linked to the appropriate source or to the copyright owner.

2.   Validity

2.1.       This Privacy Policy applies exclusively to the online services offered by SchneiderLine, Badstr. 2, 82515 Wolfratshausen, Germany which can be accessed via the website https://www.soft-shackle.com/ All the websites which fall within the jurisdiction of this Privacy Policy shall be hereinafter referred to as “SchneiderLine- websites or “our websites”.

3.   General language notice

 

3.1.       Any information on this website, the online shop, product description/documentation/manuals and legal documents on and related with this website and our products are available in English language only! If you do not agree with this restriction, please contact us for help or refrain from using this website and our services or products.

 

3.2.       Communication via email, phone or website comments is possible in German and English language.

4.   What is personal data?

 

4.1.       Personal data means any information concerning the personal or material circumstances of an identified or identifiable individual (the data subject). These include for example your name, address, telephone number, date of birth or e-mail address, and, as of 25 May 2018, Internet Protocol (IP) address; the latter is a unique string of numbers that identifies your device when browsing the internet. Information which we cannot link to your person (or only after an unreasonable amount of research because the personal data has been masked) is not regarded as personal data.

​​

5.   What personal data do we collect and process?

 

5.1.       The vast majority of our websites can be used without stating any of your personal data.

 

5.2.       CONTACT FORM
Should you elect to contact us using our contact form you will be asked to provide us with your first and surnames, your e-mail address as well as the nature of your enquiry. In addition, you may provide voluntary information about your address and telephone number as well as make a subscription to our Newsletter. It is entirely your choice whether you provide us with this information; however, without this information we may not be able to answer your enquiries satisfactorily or only to a limited extent.

 

5.3.       CUSTOMER ACCOUNT
In order to make a purchase in our Online shop, it is necessary that you provide us with the data we require to process your order correctly. This information normally consists of your first and surnames, your delivery address as well as the desired forwarding and payment methods.

6.   What does SchneiderLine use your personal data for?

 

6.1.       SchneiderLine uses your personal data exclusively to offer you the most comprehensive range of services via the SchneiderLine websites or to react to your enquiries as efficiently as possible. No other use of your personal data is made. Your personal data is not passed to Third Parties, nor is it used for the purpose of advertising unless you have expressly permitted us to do so. Unless you subscribe to receive our newsletter, and even then, expressing necessary consent.

 

6.2.       CONTACT FORM
When you use our contact form, the data in particular referred to in clause 5.2. will be collected and processed in order to adequately fulfil your requirements with regard to information. On making a subscription and ticking the consent box to the free Newsletter, you grant SchneiderLine permission to inform you about the most current products, services, events and special offers in your area of interest at irregular intervals. You can unsubscribe at any time via the link provided at the bottom of the newsletter.

 

6.3.       CUSTOMER ACCOUNT
The data which is collected during an online purchase is used solely for the purpose of fulfilling the conditions of sale in accordance with clause 5.3. of this Privacy Policy. The information stored in your customer account will not be used for any other purpose and an evaluation of your log-ins or a matching of your customer data with other details will not take place.

We will save the content of this contract and send all your order details to you by email. You can view our terms and conditions on our website at any time. For security and data protection reasons, your order details will not be available online.

 

7.   Processing and validation of EU VAT-Numbers

 

7.1.       When you enter your EU VAT-Number in the suppled VAT-Number form field, our system will validate this number with the official EU VAT Information Exchange System (VIES). For this purpose, your VAT number and the country you specified is transmitted to the VIES server via SSL encrypted data connection. This is only done for verification purposes and none of this information will be stored on the VIES servers.

8.   Impersonal data, use of cookies, social plug-ins and adroll display advertising

8.1.       We do not generate any user profiles. Information stored on our servers about customers will be only in the form of anonymous or pseudonymous data and used solely in the delivery of our varying services or for evaluation purposes. For this purpose, general information will be documented, for example when specific content in our range is accessed or which web pages are visited most often.

 

8.2.       Cookies
For this purpose we insert so-called “cookies“ (little text files containing configuration information). The inserted cookies serve the purpose of ascertaining in particular the frequency of website use and the number of users. This is how we learn which areas of our website and other websites our users have visited

The data stored on these visits cannot, however, be traced back to the user. All the anonymous data collected will not be matched to your personal data in accordance with clause 5 of this Privacy Policy and deleted immediately after the statistical evaluation has been completed.

Most browsers are pre-set in order that accept cookies automatically. You, however, may deactivate the saving of cookies or adjust your browser in such a way that it informs you before cookies are saved. An alternative to this, is downloading and installing the browser plugin at https://tools.google.com/dlpage/gaoptout?hl=US, available for the following Web Browsers: Chrome, Internet Explorer 11, Safari, Firefox and Opera. This is a tool that allows you to opt out and you can prevent the storage of cookies and prevent the usage of site related data (including your Internet Protocol (IP) address) to and the processing of this data by Google. Users who do not accept cookies may not be able to access specific areas of our website.

However, our website is generally open to users, whose browsers do not accept cookies.

8.3.       Facebook
is a social network operated by Facebook Inc. (1601 S. California Avenue, Palo Alto, CA 94304, USA). If you visit our website with a Facebook plugin, your web browser with automatically connect with a Facebook server. Facebook transfers plugin content straight to your web browser, which embeds the plugin on the website so that Facebook can collect information on your web browsing and register the fact that you have visited a particular website. We have no influence on the data recorded with the plugin and we inform you appropriately of what we are aware of. If you are registered with Facebook, your visit to our website can take place via your Facebook account. If you interact with the plugins, for instance by clicking on the ‘like’ button or commenting via Facebook, this information will be sent straight from your web browser to Facebook and saved by Facebook. If you are a Facebook member but do not want Facebook to combine the data on your visit to our website to your data already saved by Facebook, then you must sign out of Facebook before visiting our website. Even if you are not registered with Facebook there is the possibility that the plugins will send your IP Address to Facebook. More information on the purpose and extent of the data collection and processing by Facebook and your associated rights and safety options on protecting your privacy are available via Facebook’s data use policy via http://de-de.facebook.com/privacy/explanation.php. In addition, you can block Facebook plugins by using add-ons for your web browser such as Facebook Blocker.

8.4.       Google+
is a social network operated by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). If you visit our website with this plugin then your web browser will automatically establish a direct connection to a Google server. The content of the plugin will be transferred directly from Google to your web browser and then placed in our website. We therefore have no influence on the extent of data that is collected by Google via the plugin. According to Google no personal data is recorded if the plugin is not clicked on. This data, including the IP Address, is recorded and processed only for registered members. If you are a member of Google+ and do not wish for Google to use our website to gather information about you and record this with your member data saved with Google, then you need to sign out of Google+ before entering our website. More information on the purpose and extent of the data collection, the further data processing and data use by Google and your associated rights and various setting options on protecting your privacy are available via Google’s data use policy: http://www.google.com/intl/de/+/policy/+1button.html.

9.   Google Analytics Web Analysis

 

9.1.       This website uses Google Analytics to help us analyse how users use our site, in order to improve contents and navigation. The tool uses “cookies” (small text files stored on your device) to collect standard Internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity for www.soft-shackle.com.

 

10.   Security of your data stored by us

 

10.1.   Personal data you send us via our website and e-mail are secure. We undertake everything we can to protect your privacy and to treat your personal data confidentially.
If we receive personal data from you, this data is stored on safe servers. Access to the aforementioned servers is only permitted to specially authorized technical, commercial and editorial personnel. These members of staff are required to treat information which comes to their knowledge confidentially and to observe and data protection laws which are in force.
In order to avoid the loss or misuse of data stored by SchneiderLine, we take considerable technical and organizational security precautions which are regularly updated to ensure that they meet the latest technological standards.
Please note, however, that due to the structure of the Internet it is possible that data protection regulations and the above-mentioned security precautions may not be observed be other persons or institutions outside our sphere of responsibility. In particular data which is not encrypted – even if this data is transmitted by e-mail – may be read by Third Parties. We have no influence on such circumstances from a technological point of view. It is therefore ultimately the responsibility of the user to protect his personal data from misuse either by means of data encryption or any other means at the user’s disposal.

 

11.   Our data breach procedures

 

11.1.   In the event of a data breach, we will immediately inform any user whose data might have been affected about the point in time and the extent of the data breach. In suspicion of a criminal motivated intrusion of our system with potential private user data theft by third parties, we will also press charges with the relevant authorities, and inform the affected users about this measure. At the same time our system will be locked down against external access until the security vulnerability or exploit that led to the data breach has been identified and fixed.

12.   Will your personal details be passed on to third parties?

 

12.1.   The personal data collected on SchneiderLine’s websites is stored and processed on various SchneiderLine servers. Your personal data will not normally be passed on to Third Parties and although we do everything within our power to protect your personal data, we may under certain circumstances be required by law or court judgment to reveal information about you to public authorities.

 

13.   Hyperlinks to other websites

 

13.1.   For direct or indirect links to other websites (“hyperlinks”), which are outside of the responsibility of SchneiderLine, a liability obligation would only come into effect in the event that SchneiderLine is aware of the contents and it would be technically possible and reasonable to prevent the link in case of illegal contents.
SchneiderLine hereby expressly declares, that at the time of linking no illegal or immoral contents could be detected on the linked pages. SchneiderLine has no influence whatsoever on the current and future design or the contents of the linked pages. Therefore, SchneiderLine Ltd. hereby expressly dissociates itself from all contents of all linked pages, which were changed after the link was set. This applies to all links and references set within our own website as well as to foreign entries of guestbooks, discussion forums, link directories and similar set ups on this website. Liability for illegal, incorrect or incomplete contents, and in particular for damages resulting from the use or non-use of this information is solely the responsibility of the provider of the site to which reference has been made, and not the organization that refers to the respective website links.

14.   Information relevant to the storage/deletion of your personal data

 

14.1.   SchneiderLine stores your personal data only as long as this is in accordance with current law.
Upon request we will be pleased to inform you whether and which data we have stored about you. Should it become apparent that in spite of our efforts incorrect data about you is stored by us, we will amend this incorrect data without delay. Further, should you require that all your personal data is deleted, then this will also be carried out upon request without delay. In the event that a deletion of your personal data is not possible on legal grounds, then the aforementioned data will be blocked. Please note, however, that following deletion of your personal data we will not be able to offer you services available on our website or only to a limited extent. If you have any enquiries pertaining to these matters please contact:

SchneiderLine
Badstr. 2
D-82515 Wolfratshausen

mali@soft-shackle.com

 

15.   Exemption from Liability

 

15.1.   All information is supplied without warranty. Liability for damages and injuries resulting from the use of the information published here is explicitly excluded.

 

15.2.   Slacklining is a so-called “high risk sport”. The practicing of this sport in connection with the articles offered by us and/or the application of our techniques is thus at the users own risk. Neither the supplier nor the manufacturer of these products nor the authors of the techniques described herein can be held responsible for direct or indirect physical, consequential or incidental damages, injuries or losses resulting from practicing this sport in connection with our products and/or using the techniques described, especially if the user is practicing this sport in an improper or careless way.

 

15.3.   Clause 15.2. applies also to all other actions and applications performed by using the materials or the information supplied by SchneiderLine. It is the duty of the customer to inform him or herself in an adequate manner and verify this information before putting them into use.

 

16.   Legal Effect

 

16.1.   If sections or individual terms of this statement are legally incorrect, or no longer or not entirely correct, the remaining parts of this document and its contents as well as its validity remain unaffected.

 

16.2.   Should you have any further questions or suggestions concerning Privacy Policy at SchneiderLine or the information contained in this document, please direct these to our appointed Data Protection Administrator
 

Mali Schneider

SchneiderLine
Badstr. 2
D-82515 Wolfratshausen

mali@soft-shackle.com

Status:  Aug 2019

Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:

The European Commission provides a platform for online dispute resolution (ODR) which is accessible at https://ec.europa.eu/consumers/odr. We are not obliged nor willing to participate in dispute settlement proceedings before a consumer arbitration board.